Cleaning Lead

Bentonville, AR | Full-Time

Ledger:

The Ledger is a bikeable office building designed for flexibility and interaction, serving as a catalyst for community engagement.  It is a space that cultivates shared experiences, fosters human connections, and is a hub for innovation. Anchored in Downtown Bentonville, the Ledger is the perfect balance of work and play. 

Who We Are:

We are a group of diverse doers brought together by our desire to create an impact in our community.  We are passionate about creating a welcoming experience, connecting with our team and clients, and driving profitability through efficient and productive operations. 

How We Invest in Our People:

  • Thoughtful compensation packages 
  • Wellness benefits (Medical, Dental, and Vision)
  • Responsible reimbursements (if you use your cellphone for work, we pay for it!) 
  • Community participation (memberships to epic places to connect with the community)
  • Performance-based financial incentives 

What You Bring to The Team:

  • Roll-up-your-sleeves mindset
  • Strong writing/communications skills and phone etiquette
  • Ability to use technology such as; smartphones, tablets, computers, web-based applications, building automation systems, etc.
  • Excellent multitasking skills 
  • Strong organizational ability, time management, and detail orientation
  • Previous experience as a cleaning specialist
  • Previous experience of managing a team
  • The ability to implement and adhere to standards and procedures
  • Health and Safety experience
  • Good interpersonal skills
  • Friendly demeanor
  • Positive and professional attitude
  • Integrity, credibility, and commitment to the company mission

What you will be doing:

*we believe every person brings new and creative ideas that can shape their role and responsibilities  

The Cleaning Lead will perform various functions, which primarily involves providing supervisory roles to ensure effective operational delivery of cleaning services. They will oversee, train, and inspect the work of the cleaning team and day porters, ensuring that all procedures are performed to the standards of Ledger. Cleaning leads have the overall responsibility for the day-to-day cleaning operation so that Ledger and its surrounding areas are clean and safe.

You will be onsite each day to achieve the following:

  • Managing and motivating a team of cleaning staff
  • Create and maintain Ledger cleaning protocols and procedures
  • Influence and build best practices playbooks for day porters and cleaning team
  • Assist in hiring and training all day porters and cleaning staff
  • Perform cleaning tasks alongside team
  • Conduct stock management of consumables and supplies
  • Ensure employees are properly trained and equipped to perform their role
  • Deploy and train staff on the use of latest cleaning technology while providing instructions and supervision where necessary
  • Conduct safety briefings 
  • Collaborate with members and team to ensure there are no problems on site
  • Keep close interaction, communication, and coordination with Building Engineer and Member Experience Lead
  • Support in maintaining a highly trained and motivated staff that constantly strives for excellence in cleanliness and service
  • Supervise all employee work to make sure it meets Ledger standards
  • Demonstrate a positive attitude and show an example for other employees to emulate
  • Make sure all employees follow company standards by constantly coaching and redirecting performance.